Urban Health Initiative
FRHS is a partner under the Urban Health Initiative (UHI) and leads in the design and management of an integrated management information system (MIS) that will generate information for decision making that can be used by UHI staff and partners. The contract with FRHS was initiated in April 2010. FRHS has completed the design of the monitoring system, mapped service delivery points and sales outlets using GPS devices in 11 project cities, independently obtained feedback from potential and current clients of family planning services in these cities, which is then used to improve quality of services in these cities. The monitoring system answers the questions like: Are FP services being provided as an integral part of post Partum and post abortion services, which is known to be a cost-effective way of promoting FP; do FP clients notice and are happy with the quality of service they received; is the contribution of private sector in the urban health program increasing, which suggest long term sustainability of those services; are demand generation activities planned under the project effective in generating demand for contraceptives especially in slum areas.
FRHS special contribution in this project are GIS software that helps managers identify areas devoid of service facilities and mobile phone based application used for capturing feedback from clients as well as quickly reporting performance data from field to program managers without much additional efforts on data entry, data cleaning and standard report generation. UHI counts on this system as one of its key achievements.
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| Training Investigators of Mobile Technology | Mothers Feedback Interview | Social Marketing Outlet Feedback Interview |
Funding Source: Familty Health International
